Chapter Service Officer (CSO) & Department Service Officer (DSO)
Chapter Service Officers (CSOs) work with the Department Service Officers (DSOs) and National Service Officers (NSOs) to help injured veterans gain access to essential support programs and vital benefits. CSOs are certified annually by the Baltimore Regional National Service office. CSOs and DSOs ensure that claimants have the necessary information they need to acquire benefits. All inquiries are forwarded to the National Service Office at the Baltimore Regional office.
Certified Department and Chapter Service Officers (DSO and CSOs) provide one of the most important links in the organization. They are responsible for providing accurate information related to benefits and services available to veterans, their dependents and survivors. The responsibility of DSOs and CSOs is to advise, instruct and counsel claimants and to aid in the preparation of claims for various benefits to which claimants may be entitled. When an inquiry is taken or after an appropriate VA form is completed, such information must immediately be forwarded to the National Service Office at Baltimore Regional office. In the state of Maryland, there are at least 35 certified CSOs hosted by 16 chapters. CSOs work under the authority and jurisdiction of their respective chapters. If you need help filing a claim with VA, contact your local CSO or regional DSO.
Disabled American Veterans Department of Maryland Chapter Service Officers
Chapter 4 – Montgomery County
Chapter 7 – Prince George’s County (Northern)
Chapter 9 – Queen Anne’s/Caroline County
Chapter 12 – Montgomery/Frederick County
Chapter 13 – Anne Arundel County
Chapter 14 – Washington County
Chapter 15 – Harford County
Chapter 17- Prince George’s County (Southern)
Chapter 26 – Saint Mary’s County
Chapter 28 – Cecil County
Chapter 33 – Anne Arundel
Chapter 34 – Wicomico County
The Department of Maryland currently has four DSOs. DSOs operate under the direction of the Department Commander.